Business did come second but the team, working from home and being
backed up health wise and financially by the management could easily
focus and stay motivated for the business and work towards devising
strategies to help the business grow despite the lockdown. Intensive
trainings by
ICF coaches as well as respective vertical managers took place at
full fledge and would you like to hear of the consequence of that?
At the top of the game
With the world unlocking from around June 2020, Agarwal Estates
opened its doors for business once again and the figures have been
exponentially rising once again. There is now:
- More professionalism in the team
- Customer service is phenomenal with numerous testified social
media reviews as a proof of the effort.
- Processes are followed strictly. It was only in September 2020,
that we received the international accreditation of ISO
9001:2015 quality management standard as a result of well
thought and formulated processes.
- Trainings were not limited to the duration of the lockdown; they
continue to be conducted rigorously.